~Booksellers: Ordering & Other Important Matters
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Ordering:
book&volume encourages booksellers to order by email, fax or mail, or to place orders via our website. We are really not keen on phone orders as this method can be fraught with potential errors and does not leave a document trail. Please quote author, title and ISBN/EAN on all orders. All books are supplied by default on a firm-sale basis.
When an order is received, it will be assumed that the books are to be supplied from stock and if no stock is available book&volume will backorder/indent it for later supply. Cancellation: we will accept order cancellations of locally stocked books. For indent books, if cancellation is more than two (2) weeks after the original order, the order remains the bookseller’s responsibility. Most indent titles are delivered within 2-3 weeks.
Credit — Payments:
book&volume will open a credit account for trade customers who have a satisfactory credit rating and who have completed a credit application form. Initial orders from all new trade customers will be supplied on a proforma basis. All invoices are 30 days nett unless by prior arrangement. Statements will be emailed. Payments can be made via cheque, money order, direct deposit or, for international customers, by bank draft.
Discounts:
Trade discounts apply to all titles distributed by book&volume - please contact us for further details.
