~Complaints Handling

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book&volume encourages customer feedback so that we can gauge how we are perceived and how we are performing. Any complaint is taken seriously and treated according to its unique circumstances.

While book&volume endeavours to do all it can to prevent problems, there are times when circumstances are beyond our control: delays in stock arriving, arrival of damaged stock, delays in order delivery due to airline security, etc. However, we do try our utmost to keep customers informed and look for understanding when such circumstances occur!

~ Also available from book&volume ~

Cinebook and Real Reads - put variety into reading diets with the adventures Lucky Luke, the exploits of Iznogoud, or versions of the classic tales of Austen, Dickens, H.G. Wells & others made suitable for 8-13 year- ... more

~ Period Music ~

~ Shakespeare's many contemporaries included musicians and composers whose fame extended beyond the borders of England and the boundaries of time: Dowland, Bull, Campion, Gibbons, Byrd, Morley, Bennet & many others. ... more