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~Frequently Asked Questions (FAQ)

Ask your own question

1. FREIGHT COSTS
Question: I want to buy a some books - can you give me an idea of the costs?

Answer: In order to answer this fully [and properly], you need to let us know where you live and which books you intend to buy. But, if you live in Australia, our shopping cart has a flat rate charge, regardless of how many books you want, or where you live.

2. BUYING A GIFT VOUCHER
Question: Do you have gift vouchers?

Answer: Yes, even though we don’t have a shop front, we do have gift vouchers. If you wish to include a message with your gift voucher, please include the wording when you place your order. After you place your order we will issue the voucher with a unique number that allows the recipient to redeem the voucher when ordering via our website, email, phone, or fax.

3. ORDERING
Question: I want to order some books for myself, and later for my school. Can you outline how I can go about ordering?

Answer: Ordering from book&volume is pretty easy, regardless of who's doing the ordering. If you click here, you'll find a comprehensive explanation [in pdf format] that you can download or print.

4. PAYMENT METHODS
Question: Do you accept money orders from Australia Post?

Answer: We do accept money orders. We also accept Visa, and Mastercard, Australian dollar cheques, direct deposits into our account. and payments via PayPal


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